Messaging abuse impacts all aspects of a service provider's business. Spam, phishing, and viruses lead to skyrocketing infrastructure and operational costs, increased customer support calls which translates to brand damage. Messaging abuse also facilitates infection of new customer computer systems, further increasing the scope of the problem. With reports indicating that up to 95 percent of inbound email today is comprised of some form of messaging abuse, service providers know that innovative messaging security technologies are a mandatory investment.

Cloudmark solutions are purpose-built for Service Provider environments. Combining top performance, high accuracy and near infinite scalability along with Cloudmark’s messaging infrastructure expertise, Cloudmark designs and supplies solutions that protect and optimize the world’s most demanding messaging environments.

Total Edge Security Platform

Solutions:

Cloudmark Gateway

Cloudmark Authority

Cloudmark Sender Intelligence

Cloudmark ActiveFilter

Cloudmark’s approach to defeating messaging abuse is highly comprehensive and leverages best of breed technology. Unlike point solutions which must be deployed alongside other disparate solutions from various vendors, Cloudmark is able to provide a single platform that includes its high performance MTA, IP reputation, anti-abuse MTA policy, content filtering engine, and retroactive spam detection capability while also enabling highly flexible integration capabilities with internal and external messaging platforms.

The Cloudmark solution protects against all forms of messaging abuse in the most effective manner possible while providing the flexibility and environment-wide management required by Service Providers. In addition to the highest level of accuracy, Cloudmark solutions require significantly less processing power than competitive solutions, typically enabling significant consolidation of messaging infrastructure, while delivering an immediate improvement in edge MTA reliability and message filtering rates. Cloudmark backs its solutions with a seasoned team of technical services personnel, support staff and professional services engineers that work only with Service Provider customers.

Edge Messaging Infrastructure

Solutions:

Cloudmark Gateway

Cloudmark Sender Intelligence

Upgrading an edge MTA provides high performance and scalability with more integration and MTA policy flexibility, and out of the box support for top quality protocol and content filtering.

To simplify management and provide the highest level of security for large volumes of inbound and outbound email connections, Cloudmark offers its leading MTA solution with integrated multi-layered defense, cluster-wide management and reporting, anti-abuse intelligence data clustering capabilities, and a modular approach to supporting 3rd party applications. Combined with the Cloudmark Sender Intelligence IP reputation service, extremely accurate and aggressive connection level filtering minimizes the number of messages that need to be processed from illegitimate messaging sources and reduces the amount of processing required to dispatch with spam attacks. The MTA provides advanced policy creation capabilities that enable realization of even the most complex policies and supports integrating with highly custom environments.

Inbound Message Filtering

Solutions:

Cloudmark Authority

Cloudmark Sender Intelligence

Bolster your inbound spam filtering rates while also improving performance and security of your existing platform and edge MTA investment. Cloudmark provides the industry's most effective and highest performing anti-spam, anti-phishing and anti-virus protection. Cloudmark's easy-to-manage, scalable solution consistently blocks over 98% of inbound and outbound messaging attacks in real time with near zero false positives.

Performance of Cloudmark’s filtering engine is 5X to 10X greater than the closest competition; all while providing the industry’s highest level of. Cloudmark Authority is available as a C-code SDK, or as a complete integration to commercial and open source mail platforms. Integrations are available to support Openwave Email Mx, Sun JMS, Message Systems Ecelerity/Momentum, Sendmail, Postfix, Qmail, Exim, in addition to Cloudmark’s own MTA platform. The Cloudmark Sender Intelligence service is available in RBLDNSD format for integration with RBLDNSD, Nominum, or direct access by some MTA’s as a CIDR data source.

Outbound Message Filtering Solution

Solution:

Cloudmark Authority

Cloudmark’s ability to stop inbound messaging threats extends to outbound protection as well. In addition to leveraging the standard content filtering functions, Cloudmark’s unique fingerprinting engine enables customer-wide statistical analysis of sending patterns of content, all without requiring access to the raw content-just the one way hash fingerprints generated against that content in the outbound direction. Working in conjunction with the Service Provider, appropriate threshold tuning of outbreak detection can be accomplished, improving accuracy well beyond what is possible with traditional rules or heuristics based filters

Managed Operations, Security, and Professional Services

Solution:

Cloudmark Authority

The Cloudmark Managed Operations Service is able to provide full operational management of a customer messaging infrastructure. The Managed Operations Service team can also augment existing operations teams at Service Providers, accelerating the troubleshooting process or assisting with system tuning, upgrades, and policy management.

The Cloudmark Managed Security Service is a combination of technology and expert remote abuse personnel. The Managed Security Service team monitors ongoing messaging events within a customer site, with the core goal of minimizing messaging abuse. Per-customer monitoring is configured and ongoing attack analysis is deployed to enable the fasted reaction time to new types of messaging threats. In many cases, recommendations to MTA and messaging system policy changes are derived after observing trends at a customer site, maximizing overall system integrity and making MSS-protected platforms less appealing to attackers.

The Cloudmark Professional Services team provides the ability to customize and deploy messaging security solutions to fit into any Service Provider requirements. This team is capable of ground up messaging security system design, implementation, and can interface with the MOS team to transition ongoing management. Cloudmark has built and delivered individual messaging infrastructures that currently support hundreds of millions of active users in the world’s largest messaging environments.